Retail Accounting Admin - Boston

Nike - Boston, MA

Part-time,Full-time - Entry Level

Boston, MA

Leather and Allied Product Manufacturing

About the position

As a Nike Retail Accounting Admin, you will serve as the face of NIKE, engaging with customers in a high-volume, fast-paced retail environment. Your diverse experience and perspective will guide customers in making informed decisions, ensuring they have a positive shopping experience. You will collaborate with your team to prioritize customer service, striving to achieve goals together and supporting each other's innovative ideas. Your role is crucial in creating memorable moments for customers, particularly when they find their ideal products. This position is not just about transactions; it's about being part of a culture that values teamwork and a proactive attitude. You will be expected to bring your 'just-do-it' mentality to the workplace, contributing to a dynamic team that aims to be game-changers in the retail space.

Responsibilities

• Administer advanced cashiering tasks including all cash-related opening/closing duties, assembling/verifying cash deposits, counting tills, and ensuring that cashiers have adequate change on hand.
• Support scheduling through zone chart report generation and identifying/aiding with opportunities in daily associate coverage.
• Review associate tech functionality and store facilities to help troubleshoot, submit service tickets, and track ticket statuses.
• Perform standard cashiering duties and resolve irregular or difficult transactions.
• Perform other support tasks as required including but not limited to processing staff uniform transactions, answering telephone calls, ordering supplies, and submitting change orders.

Requirements

• Must be at least 18 years old (U.S).
• 1 year of retail or consumer service experience.
• Flexibility to work nights, weekends, and holidays based on store needs.
• Proficient knowledge of office practices, procedures, and equipment.
• Intermediate skills in Microsoft Office products including Word and Excel.
• Ability to learn and train on the latest products and technologies.
• Ability to communicate in English.
• Strong customer service skills and the ability to exercise a high degree of professionalism.
• Strong attention to detail and deadlines.

Benefits

• Discounts for you and your family from Nike, Converse, and Jordan up to 50% off.
• Accrued Paid Time Off and Holiday Pay.
• Eligibility for 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support, and Caregiving Benefits starting on the day you're hired for full-time and part-time employees working 20 hours or more per week.
• Health Savings Accounts and Flexible Savings Accounts eligibility after 12 months of continuous employment for full-time and part-time employees working 20 hours or more per week.
• Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan (ESPP).
• Access to support through Optum Employee Assistance Program at no cost for you and your family.
• Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates.