Retail Admin Coordinator

$35,942 - $56,576/Yr

TJX - Lake Stevens, WA

Full-time - Entry Level

Lake Stevens, WA

501-1,000 employees

General Merchandise Retailers

About the position

The Retail Admin Coordinator at TJ Maxx plays a crucial role in supporting store management with administrative functions while ensuring an excellent customer experience. This position involves engaging with customers, maintaining store organization, and contributing to a positive work environment. The coordinator also participates in hiring and onboarding processes, manages personnel files, and assists with daily cash office functions.

Responsibilities

• Supports store management in the execution of store-related administrative functions.
• Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
• Role models outstanding customer service.
• Creates a positive internal and external customer experience.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Takes an active role in the hiring process (scheduling interviews, conducting reference checks, etc.) and in the onboarding process of new Associates.
• Maintains Associate personnel files.
• Performs daily cash office functions and maintains cash office standards.
• Supports Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory and requisition.
• Maintains proper Associate coverage in service areas for a positive customer experience.
• Supports and responds to coverage needs throughout the store.
• Ensures store team executes tasks and activities according to store plan; prioritizes as needed.
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.
• Provides and accepts recognition and constructive feedback.
• Partners with Management on Associate training needs to increase effectiveness.
• Ensures adherence to all labor laws, policies, and procedures.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Promotes credit and loyalty programs.
• Supports and participates in store shrink reduction goals and programs.
• Promotes safety awareness and maintains a safe environment.

Requirements

• 1 year retail experience
• 6 months of leadership experience
• Outstanding communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors
• Able to train others

Nice-to-haves

• Experience in leadership
• Ability to work a flexible schedule, including nights and weekends

Benefits

• 401(k)
• 401(k) matching
• Adoption assistance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Referral bonuses
• Medical/dental/vision insurance
• Health savings account (HSA)
• Health care flexible spending account (FSA)
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick
• Auto/home insurance discounts
• Scholarship program