Retail Assistant Department Manager, Warehouse Operations

$38,480 - $48,152/Yr

Barnes & Noble Education - Syracuse, NY

Full-time - Entry Level

Syracuse, NY

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Assistant Department Manager at Barnes & Noble College plays a crucial role in supporting store operations and ensuring outstanding customer service within a dynamic retail environment focused on educational content. This position involves direct oversight of one or more departments, maintaining operational standards, and providing guidance to both customers and team members.

Responsibilities

• Assist in the daily operation of the store in partnership with the management team.
• Act as the Manager-on-Duty and maintain a working knowledge of all departments in the store.
• Utilize analytical skills to manage day-to-day operations and make informed decisions.
• Assign work and provide direction to team members to accomplish multiple projects.
• Maintain a presence on the sales floor to greet customers and assist with purchases.
• Ensure the sales floor is appealing by tagging, shelving, arranging, cleaning, and organizing products.
• Assist with processing sales transactions involving cash, credit, or financial aid payments.

Requirements

• 2+ years' experience in a retail setting as a manager or buyer preferred.
• High school diploma/GED preferred.
• Outstanding customer service skills to match customers to products.
• Basic reading, writing, and accounting skills required.
• Excellent customer service and communication skills needed.
• Strong interpersonal, communication, and problem-solving skills.
• Ability to work a flexible schedule including evenings, weekends, and holidays.

Benefits

• Medical, Dental and Vision Insurance
• Life Insurance
• Short term and Long Term disability
• Eligibility to participate in a 401k
• Paid Time Off (Vacation, Sick and Flex Days)
• Commuter Benefits
• Employee Assistance Program
• Employee Discount