Retail Assistant Manager-Bechtle Crossing

Bath & Body Works - Springfield, OH

Full-time - Mid Level

Springfield, OH

Health and Personal Care Retailers

About the position

As an Assistant Store Manager at Bath & Body Works, you will play a crucial role in supporting the Store Manager to develop a high-performing team and deliver exceptional customer experiences. This position focuses on attracting and retaining top talent, driving sales results, and ensuring operational excellence within the store. You will be responsible for fostering a customer-centric culture and implementing strategies that enhance customer engagement and satisfaction.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Teach, coach, and train to improve the success and selling potential of all associates.
• Effectively and fairly lead and drive high-performance of all associates.
• Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates.
• Build a highly satisfied and loyal customer base through engagement, conversion, and gathering customer phone and e-mail information.
• Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.
• Implement and sustain magazine direction to optimize business and bring the product story to life.
• Consistently lead the focus on delivering emotionally engaging customer experiences while implementing sales strategies.
• Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities.
• Maintain policies and procedures.
• Incorporate asset protection and safety messages into daily operations.

Requirements

• Prior experience in leading teams in a customer-based sales environment.
• Proven track record driving sales results.
• Strong communication and ability to foster a customer-centric selling culture.
• Able to provide in-the-moment coaching to associates.
• Availability for varied weekly shifts including weekends, closing, and peak periods.
• Prior sales management experience preferred.
• High School Diploma or GED Certificate.

Benefits

• On-demand access to earned wages through DailyPay.
• Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities.
• 40% merchandise discount and free product.
• Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
• No-cost mental health and wellbeing support for all associates.
• Robust health, dental, vision, and life insurance options for full-time associates.
• Opportunity for paid time off and additional family benefits including paid maternity and parental leave.