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Skechers USA Retail - Norman, OK

posted 2 months ago

Full-time - Entry Level
Norman, OK
5,001-10,000 employees
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Assistant Store Manager at Skechers plays a crucial role in enhancing the customer experience and supporting daily store operations. This position involves developing store employees, acting as a brand ambassador, and ensuring operational excellence to drive profitability.

Responsibilities

  • Champion the brand and deliver an amazing customer experience through product and visual marketing excellence.
  • Assist with developing store employees by coaching and mentoring on product knowledge and customer service expectations.
  • Support new hire onboarding processes.
  • Manage store scheduling needs to ensure proper coverage during peak times.
  • Act as a product expert and brand ambassador for Skechers.
  • Ensure strong operational processes and routines that drive profitability and results.
  • Be the expert on all store systems and processes, including opening and closing of the POS.

Requirements

  • Ability and desire to foster a respectful, safe, and fun environment for store employees.
  • Comfortable communicating expectations with store employees and setting clear expectations for the team.
  • Flexible and motivated to provide excellent customer service.
  • Creates excitement and shows passion for Skechers products and the brand.
  • Retail, restaurant, or hospitality experience is preferred but not required.
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