Retail Assistant Manager-GREEN OAK VILLAGE PLACE

Bath & Body Works - Brighton, MI

Full-time - Entry Level

Brighton, MI

Health and Personal Care Retailers

About the position

The Assistant Store Manager at Bath & Body Works plays a crucial role in supporting the Store Manager in leading the store team, enhancing customer experiences, and driving sales growth. This position focuses on developing associates, maintaining operational excellence, and fostering a customer-centric culture within the store.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Teach, coach, and train to improve the success and selling potential of all associates.
• Effectively and fairly lead and drive high-performance of all associates.
• Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates.
• Build a highly satisfied and loyal customer base through engagement, conversion, and gathering customer phone and e-mail information.
• Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.
• Implement and sustain magazine direction to optimize business and bring the product story to life.
• Consistently lead the focus on delivering emotionally engaging customer experiences while implementing sales strategies.
• Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities.
• Maintain policies and procedures.
• Incorporate asset protection and safety messages into daily operations.

Requirements

• Prior experience in leading teams in a customer-based sales environment.
• Proven track record driving sales results.
• Strong communication and ability to foster a customer-centric selling culture.
• Able to provide in-the-moment coaching to associates.
• Availability for varied weekly shifts including weekend, closing, and peak periods.
• Prior sales management experience preferred.
• High School Diploma or GED Certificate.

Benefits

• Dental insurance
• Health insurance
• Life insurance
• Paid parental leave
• Paid time off
• Parental leave
• Store discount
• On-demand access to earned wages through DailyPay
• Tuition-free education offered in partnership with Guild
• 40% merchandise discount and free product
• Competitive, performance-based compensation and bonus incentive programs
• No-cost mental health and wellbeing support
• Robust health, dental, vision and life insurance options for full-time associates
• Opportunity for paid time off and additional family benefits including paid maternity and parental leave