Skechers - New York, NY

posted 2 months ago

Part-time - Entry Level
New York, NY
Leather and Allied Product Manufacturing

About the position

Our Assistant Store Managers play an important role in creating a memorable customer experience. They support our day-to-day store operations, help develop our store employees, and act as product and brand ambassadors for Skechers. This position is part-time and involves working closely with the store team to ensure that customers receive the best service possible while also maintaining the store's operational efficiency. The Assistant Store Manager will be responsible for fostering a positive work environment, ensuring that all employees feel respected and valued, and that they are motivated to provide excellent customer service. In addition to customer service, the Assistant Store Manager will assist with the onboarding of new hires, manage store scheduling needs, and ensure that the store is adequately staffed during peak times. They will also be responsible for maintaining strong operational processes that drive profitability and results. This includes being an expert on all store systems and processes, including the opening and closing of the point of sale (POS) system. The role requires a flexible and motivated individual who is passionate about the Skechers brand and products, and who can communicate expectations clearly to the team. The ideal candidate will have a background in retail, restaurant, or hospitality, although this is not a strict requirement. The Assistant Store Manager will champion the Skechers brand by delivering an amazing customer experience through product and visual marketing excellence, as well as outstanding customer service. This position offers opportunities for career growth within a fun and community-focused work environment.

Responsibilities

  • Champion the brand.
  • Deliver an amazing customer experience through product and visual marketing excellence as well as outstanding customer service.
  • Assist with developing store employees, coaching and mentoring store teams on product knowledge, setting customer service expectations, and demonstrating visual presentation standards.
  • Support new hire onboarding.
  • Assist with managing store scheduling needs, ensuring proper coverage for peak times.
  • Act as a product expert and serve as a brand ambassador for all things Skechers.
  • Ensure strong operational processes and routines that drive profitability and results.
  • Act as the expert on all store systems and processes including opening and closing of the POS.
  • May be responsible for the opening and closing of the store as needed.

Requirements

  • Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees.
  • Comfortable communicating expectations with store employees, sets clear expectations for the team.
  • Flexible and motivated to provide excellent customer service.
  • Creates excitement and shows passion for Skechers products and the brand.
  • Retail, restaurant, or hospitality experience is preferred but not required.

Benefits

  • Generous employee discount for Skechers footwear, apparel & accessories
  • Friends & Family Discount Events
  • Employee Assistance Program
  • Flexible Schedule
  • Career Growth
  • Fun Work Environment
  • Community Focus
  • Employee Referral Bonus Program
  • 401k Eligibility
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