Bob's Discount Furniture - Shelby Charter Township, MI

posted about 1 month ago

Full-time - Mid Level
Shelby Charter Township, MI
Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Retail Assistant Manager at Bob's Discount Furniture plays a crucial role in ensuring store performance aligns with the company's core values and vision. This position involves overseeing backend operations, managing a team, and driving sales engagement while maintaining a strong presence on the sales floor. The Retail Assistant Manager is responsible for inventory integrity, safety compliance, and the continuous maintenance of the facility, ensuring it is customer-ready at all times. Additionally, this role includes recruiting, training, and evaluating staff to promote productivity and efficiency within the team.

Responsibilities

  • Oversee store backend operations and manage a team to meet operational goals.
  • Maintain a visible presence on the sales floor to drive engagement and sales.
  • Confirm the integrity of location inventory and ensure proper tracking and accounting processes.
  • Enforce safety and company policies, taking immediate action to correct violations.
  • Recruit, hire, and train direct report associates, developing a team focused on customer service.
  • Conduct regular department meetings to review progress and company initiatives.
  • Complete annual reviews and assess the performance of associates and support staff.
  • Partner with Store and Human Resource Management for employee discipline and orientations.

Requirements

  • Proven ability to use sound judgment and decision making.
  • Proven ability to analyze complex problems and recognize root causes.
  • Proven ability to set clear goals and expectations.
  • Proven ability to communicate effectively and utilize communication tools appropriately.
  • Proven ability to exceed customer satisfaction.
  • Proven ability to manage and improve processes.
  • Proven ability to manage and develop talent.
  • Proven ability to motivate self and others.
  • Excellent time management skills.
  • Ability to use critical thinking.

Nice-to-haves

  • Bachelor's degree or equivalent.
  • Sales experience.
  • Proven successful backend or logistics experience.
  • 2-5 years managerial experience preferably in a retail and/or warehouse environment.

Benefits

  • National Health, Dental and Vision coverage
  • Employer paid basic Life Insurance
  • 401(k) Profit Sharing Plan with generous company match
  • Paid Personal/Sick Days
  • Paid Vacation, Sick Days, Holidays and your Birthday
  • Employee Assistance Program
  • Generous Employee Discount
  • Flexible Retail Schedule
  • Bob's Bail Out Program for pay advances
  • Bob's Helping Hand Program for unexpected expenses
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