Bath & Body Works - Middleburg, OH
posted 3 months ago
At Bath & Body Works, we are dedicated to creating a diverse, equitable, and inclusive culture that focuses on delivering exceptional fragrances and experiences to our customers. As an Assistant Store Manager, you will play a crucial role in our retail leadership team, working closely with the Store Manager to develop outstanding associates and deliver exceptional customer experiences. This position is not just about managing a store; it's about being a dedicated brand ambassador who thrives on building connections with customers and fostering a positive shopping environment. You will be responsible for attracting, hiring, developing, inspiring, and retaining top talent, ensuring that your team is equipped to meet the needs of our customers and drive sales results. In this role, you will teach, coach, and train associates to improve their success and selling potential. You will set clear performance expectations and accountability measures, leading your team to achieve high performance. Building a loyal customer base is essential, and you will engage with customers to enhance their shopping experience, gather their contact information, and drive conversion rates. You will also be responsible for meeting payroll targets by ensuring appropriate sales floor coverage and maintaining a strong selling focus. Your leadership will be vital in implementing sales strategies and sustaining magazine direction to optimize business performance. You will partner with the sales leadership team to support action plans that drive results and ensure effective execution of operational activities. Additionally, you will maintain company policies and procedures while incorporating asset protection and safety messages into daily operations. This position requires a strong commitment to delivering emotionally engaging customer experiences and achieving operational excellence.