Retail Assistant Manager-SUSQUEHANNA VALLEY MALL

Bath & Body Works - Selinsgrove, PA

Full-time - Entry Level

Selinsgrove, PA

Health and Personal Care Retailers

About the position

The Retail Assistant Manager at Bath & Body Works plays a crucial role in supporting the Store Manager to enhance team performance and deliver exceptional customer experiences. This position focuses on attracting and developing talent, driving sales results, and maintaining operational excellence within the store. The Assistant Manager is responsible for fostering a customer-centric culture and ensuring that the store meets its performance goals while adhering to company policies and procedures.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent
• Teach, coach, and train to improve the success and selling potential of all associates
• Effectively and fairly lead and drive high-performance of all associates
• Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates
• Build highly satisfied and loyal customer base through engagement, conversion and gathering customer phone and e-mail information
• Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus
• Implement and sustain magazine direction to optimize business and bring the product story to life
• Consistently lead the focus on delivering emotionally engaging customer experiences while implementing sales strategies
• Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
• Maintain policies and procedures
• Incorporate asset protection and safety messages into daily operations

Requirements

• Prior experience in leading teams in a customer-based sales environment
• Proven track record driving sales results
• Strong communication and ability to foster a customer centric selling culture
• Able to provide in the moment coaching to associates
• Availability for varied weekly shifts including weekend, closing and peak periods
• Prior sales management experience preferred

Benefits

• On-demand access to earned wages through DailyPay
• Tuition-free education offered in partnership with Guild
• 40% merchandise discount and free product
• Competitive, performance-based compensation and bonus incentive programs
• No-cost mental health and wellbeing support
• Robust health, dental, vision and life insurance options for full-time associates
• Opportunity for paid time off and additional family benefits including paid maternity and parental leave