Bath & Body Works - Miami, FL
posted about 2 months ago
At Bath & Body Works, we are dedicated to creating a diverse, equitable, and inclusive culture that focuses on delivering exceptional fragrances and experiences to our customers. As a Retail Assistant Manager at The Falls Shopping Center in Miami, you will play a crucial role in our store leadership team. You will work closely with the Store Manager to develop outstanding associates, deliver exceptional customer experiences, and positively impact growth across Bath & Body Works. This position is ideal for someone who is retail and customer-savvy, dedicated to being a brand ambassador, and thrives on building connections with customers. In this role, you will be responsible for attracting, hiring, developing, inspiring, and retaining top talent. You will teach, coach, and train associates to improve their success and selling potential. As a leader, you will set and reinforce clear performance expectations and accountability with all associates, ensuring that they are motivated to achieve their best. You will also focus on building a highly satisfied and loyal customer base through engagement and conversion, while gathering customer contact information to enhance our service. Your responsibilities will include meeting payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus. You will implement and sustain magazine direction to optimize business and bring the product story to life. Consistently leading the focus on delivering emotionally engaging customer experiences while implementing sales strategies will be key to your success. You will partner with the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities, while maintaining policies and procedures and incorporating asset protection and safety messages into daily operations.