Retail Assistant Manager

$33,280 - $37,440/Yr

United Beauty Supply - Mesa, AZ

Full-time - Mid Level

Mesa, AZ

Wholesale Trade Agents and Brokers

About the position

The Retail Assistant Manager at United Beauty Supply is responsible for supporting the Store Manager in overseeing the daily operations of the retail store. This role focuses on enhancing customer service, managing inventory, and leading the sales team to achieve sales targets while ensuring compliance with company policies. The position offers an opportunity to develop leadership skills in a dynamic retail environment, particularly in the beauty industry.

Responsibilities

• Assist the Store Manager in the overall management of the retail store, ensuring smooth and efficient operations
• Train, supervise, and motivate the sales team to achieve sales targets and provide excellent customer service
• Monitor and maintain store inventory levels, ensuring proper stocking and merchandising of products
• Ensure compliance with company policies and procedures, including cash handling and security procedures
• Resolve customer complaints and issues in a professional and timely manner
• Collaborate with the Store Manager in developing and implementing strategies to improve sales and customer satisfaction
• Assist in scheduling ensuring adequate staffing levels are maintained
• Stay updated with industry trends and product knowledge to provide accurate information to customers
• Perform regular store audits to identify areas for improvement and implement corrective actions

Requirements

• Proven experience in retail and/or retail supervision, preferably in a similar role
• Excellent leadership and communication skills to collaborate and partner with store manager
• Passion to coach the team towards growth and success
• Strong organizational and time management skills
• Ability to work well under pressure and multitask effectively
• Knowledge of retail operations and customer service principles
• Proficient in Microsoft Office suite and other retail software
• Ability to work flexible schedules, including evenings and weekends
• High school diploma or equivalent