Retail Assistant Manager

Abercrombie & Fitch - Bethlehem, PA

Full-time - Entry Level

Bethlehem, PA

501-1,000 employees

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Assistant Manager at Abercrombie & Fitch Co. plays a crucial role in merging business strategy, operations, creativity, and people management. This position is responsible for driving sales results, overseeing daily store operations, and ensuring best-in-class customer service. The Assistant Manager also focuses on talent leadership, including recruiting, training, and developing team members, while fostering an inclusive environment for both staff and customers.

Responsibilities

• Drive sales results by analyzing business performance and providing exceptional customer service.
• Oversee daily store operations, including opening and closing routines.
• Ensure efficiency in all store processes and operations.
• Implement floorset updates and provide styling recommendations based on product knowledge.
• Lead talent management efforts, including recruiting, training, and team engagement.
• Manage staffing, scheduling, and payroll processes.
• Facilitate training and development for team members.
• Communicate effectively with team and management regarding store operations and performance.
• Ensure asset protection and loss prevention measures are in place.

Requirements

• Bachelor's degree or one year of supervisory experience in a customer-facing role.
• Strong problem-solving skills.
• Awareness of inclusion and diversity principles.
• Ability to thrive in a fast-paced and challenging environment.
• Team building skills and a self-starter attitude.
• Strong interpersonal and communication skills.
• Drive to achieve results and adaptability to change.
• Ability to multi-task and a keen interest in fashion.

Benefits

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development
• Opportunities for Career Advancement