Retail Assistant Manager

Full-time - Entry Level

Newton, MA

About the position

Sullivan Tire, an employee-owned company, currently has an opportunity for an Assistant Retail Manager to join our growing Auto Service division.

Responsibilities

• Customer service focus – greeting customers, fulfilling needs, and building a loyal customer base.
• Foster a positive and friendly environment.
• Provide customers with product information, schedule appointments, and handle their tire and auto service needs.
• Assist the Retail Store Manager, demonstrating staff leadership, and always professionally representing Sullivan Tire.
• Mentor and develop employees.
• Ensuring that store policies and procedures are followed.

Requirements

• High school diploma or equivalent. Technical degree a plus!
• Two years of verifiable experience.
• Strong telephone skills.
• Solid understanding of the tire and auto service industry – mechanical knowledge.
• Dependable transportation.
• Demonstrated staff leadership and delegation skills.
• Management and mentoring skills.

Benefits

• Health Insurance- including Medical, Vision, and Dental.
• Life and Disability Insurance.
• Paid Holidays, Personal Time, and Vacation Time.
• Discounted Services.
• Employee Owned! Employee Stock Ownership Plan.
• Flexible Spending.
• 401(k) with Company Match.