Retail Assistant Manager

Southern States Cooperative - Richmond, VA

Full-time - Mid Level

Richmond, VA

Repair and Maintenance

About the position

The Retail Assistant Manager supports the Retail Store Manager in overseeing daily operations at a Southern States Cooperative facility. This role involves planning and directing sales, merchandising, inventory management, and facility maintenance while ensuring compliance with company policies and government regulations. The position requires a blend of operational management and customer service skills to drive sales and maintain a positive shopping environment.

Responsibilities

• Coordinate with the Retail Store Manager to execute a strategic retail operations plan.
• Utilize standard operating procedures to maximize efficiencies while complying with policies and regulations.
• Manage daily operations for multiple departments within the facility.
• Support front-end/point-of-sale and handle escalated customer inquiries.
• Manage showroom merchandising and ensure optimum inventory levels.
• Oversee warehouse operations including receiving and customer deliveries.
• Lead daily housekeeping duties to ensure a safe and clean environment.
• Develop a highly effective team and coach facility team members to drive sales.
• Implement strategies for achieving sales and production goals.
• Track metrics and regularly update progress on performance goals.
• Create staff schedules and distribute work assignments.
• Lead daily team meetings to communicate essential information and foster a positive environment.
• Engage regularly with customers to make sales and take orders for services.
• Promote the SSC brand and business philosophy in the community.
• Coordinate with leadership to execute a staffing plan for seasonal volume adjustments.
• Oversee the hiring process and conduct performance reviews.
• Research and assess regional merchandising techniques and pricing trends.
• Administer vehicle and equipment maintenance programs.
• Perform physical inspections and ensure compliance with safety regulations.

Requirements

• Bachelor's Degree or an Associate's Degree in agronomy, plant science, animal science, business management, or a related field.
• Minimum of three years of related experience in agribusiness or a related industry.
• At least one year in a leadership role.
• Valid Driver's License is required.
• Forklift Certification (or ability to obtain) may be required.

Nice-to-haves

• Previous experience managing daily business operations.
• Previous Southern States work experience is strongly preferred.

Benefits

• Health insurance coverage
• 401k retirement savings plan
• Paid holidays
• Flexible scheduling options
• Professional development opportunities