Retail Assistant Store Manager - New Store

Bob's Discount Furniture - Winchester, VA

Full-time - Mid Level

Winchester, VA

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

Retail Assistant Managers are professionals within the Bob's Discount Furniture organization and play a vital role by ensuring that the stores perform to expectations and in a manner that is consistent with the Company's core values and vision. Retail Assistant Managers promote Company policy and procedures by leading by example and exhibit a professional appearance and demeanor at all times. The primary function of a Retail Assistant Manager is to oversee the store location backend operations and to directly manage and motivate a team, to plan, direct and coordinate back end operations and logistics to meet or exceed operational goals in accordance with established Company guidelines. The Retail Assistant Manager works as a liaison for Store Operations and regularly communicates with various corporate departments. The Retail Assistant Manager maintains a significant visible presence on the Sales Floor to drive engagement and sales; to assist with customer experience opportunities timely and effectively while promoting and exhibiting The Bob's Way. The Retail Assistant Manager is responsible for the success and development of Retail Guest Experience Specialists and in achieving location goals. The Retail Assistant Manager is a vital member to the location Team and serves in the role of the Manager on Duty (MOD), and as a result, at times; is responsible for overall management of location. The Retail Assistant Manager is responsible for confirming the integrity of location inventory, including appropriate tracking, take with's and inventory accounting processes' and validates merchandise is tagged and staged to achieve optimum sales levels at all times. The Retail Assistant Manager enforces safety, and all other policies and procedures and takes immediate action to report and correct violations. The Retail Assistant Manager is responsible for the continuous maintenance of the facility, as well as, validates the Showroom is customer ready at all times. The Retail Assistant Manager will recruit, hire and train direct report associates, developing and maintaining a TEAM focused on delivering The Bob's Way to customers; while ensuring departments are staffed and scheduled at all times to meet business needs and Company objectives. The Retail Assistant Manager conducts regular department meetings to review progress and keep associates abreast of Company initiatives. The Retail Assistant Manager will complete annual reviews in a timely manner and continually assesses the performance of associates and support staff working to promote productivity and efficiency. The Retail Assistant Manager will partner with Store and Human Resource Management to evaluate, recommend and execute appropriate employee discipline and is responsible for all new associate orientations in accordance with established Company guidelines.

Responsibilities

• Develop and Manage a TEAM that is aligned with the Company's values and vision
• Drive Sales and Engagement according to the Bob's Way
• Analyze reports to maximize back end operations and location logistics efficiency and productivity
• Maintain Showroom Readiness
• Responsible for inventory cycle counts, insures that they are executed in a timely and accurate manner throughout the year
• Conduct regular department meetings to review progress and keep associates informed of Company initiatives
• Complete annual reviews in a timely manner and assess the performance of associates and support staff
• Partner with Store and Human Resource Management to evaluate, recommend and execute appropriate employee discipline
• Recruit, hire and train direct report associates

Requirements

• Proven ability to use sound judgment and decision making
• Proven ability to analyze complex problems and recognize root cause
• Proven ability to set clear goals and expectations
• Proven ability to communicate effectively and utilize communication tools appropriately
• Proven ability to exceed customer satisfaction
• Proven ability to manage and improve process
• Proven ability to manage and to develop talent
• Proven ability to motivate self and others
• Excellent time management skills
• Ability to use critical thinking
• Excellent identification of key causes

Nice-to-haves

• Bachelor's degree or equivalent
• Sales experience
• Proven successful back end or logistics experience
• 2-5 years Managerial experience preferable in a retail and/or warehouse environment

Benefits

• National Health, Dental and Vision coverage
• Employer paid basic Life Insurance, with the option to add Voluntary Life Insurance
• 401(k) Profit Sharing Plan with generous Company match
• Paid Personal/Sick Days
• Paid Vacation, Sick Days, Holidays and your Birthday
• Employee Assistance Program
• Generous Employee Discount
• Bob's Bail Out Program for pay advances
• Bob's Helping Hand Program for unexpected expenses