Bob\u0027s Discount Furniture - Manchester, NH

posted about 1 month ago

Full-time - Mid Level
Manchester, NH

About the position

The Retail Assistant Manager at Bob's Discount Furniture plays a crucial role in ensuring store performance aligns with the company's core values and vision. This position involves overseeing backend operations, managing a team, and driving sales engagement while maintaining a strong presence on the sales floor. The Retail Assistant Manager is responsible for inventory integrity, safety compliance, and the overall management of the store, including recruiting and training staff to deliver exceptional customer experiences.

Responsibilities

  • Develop and manage a team aligned with the company's values and vision.
  • Drive sales and engagement according to the Bob's Way.
  • Analyze reports to maximize backend operations and location logistics efficiency and productivity.
  • Maintain showroom readiness and ensure it is customer-ready at all times.
  • Conduct inventory cycle counts and ensure they are executed timely and accurately throughout the year.
  • Recruit, hire, and train direct report associates.
  • Conduct regular department meetings to review progress and keep associates informed of company initiatives.
  • Complete annual reviews in a timely manner and assess the performance of associates.
  • Partner with Store and Human Resource Management to evaluate and execute employee discipline.

Requirements

  • Proven ability to use sound judgment and decision making.
  • Proven ability to analyze complex problems and recognize root causes.
  • Proven ability to set clear goals and expectations.
  • Proven ability to communicate effectively and utilize communication tools appropriately.
  • Proven ability to exceed customer satisfaction.
  • Proven ability to manage and improve processes.
  • Proven ability to manage and develop talent.
  • Proven ability to motivate self and others.
  • Excellent time management skills.
  • Ability to use critical thinking.

Nice-to-haves

  • Bachelor's degree or equivalent.
  • Sales experience.
  • Proven successful backend or logistics experience.
  • 2-5 years managerial experience, preferably in a retail and/or warehouse environment.

Benefits

  • National Health, Dental and Vision coverage.
  • Employer paid basic Life Insurance, with the option to add Voluntary Life Insurance.
  • 401(k) Profit Sharing Plan with generous company match.
  • Paid Personal/Sick Days.
  • Paid Vacation, Sick Days, Holidays, and your Birthday.
  • Employee Assistance Program.
  • Generous Employee Discount.
  • Flexible retail schedule (weekends, evenings & holidays).
  • Bob's Bail Out Program for pay advances.
  • Bob's Helping Hand Program for unexpected expenses.
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