Unclassified - Freeport, NY

posted about 1 month ago

Full-time - Mid Level
Freeport, NY

About the position

The Retail Assistant Manager at Bob's Discount Furniture plays a crucial role in ensuring store performance aligns with the company's core values and vision. This position involves overseeing backend operations, managing a team, and driving sales engagement while maintaining a strong presence on the sales floor. The Retail Assistant Manager is responsible for inventory integrity, safety compliance, and the overall management of the store, including recruiting and training staff to deliver exceptional customer experiences.

Responsibilities

  • Oversee store backend operations and logistics to meet operational goals.
  • Manage and motivate a team of Retail Guest Experience Specialists.
  • Drive sales and customer engagement on the sales floor.
  • Ensure showroom readiness and maintain facility standards.
  • Conduct regular department meetings to review progress and company initiatives.
  • Complete annual reviews and assess associate performance.
  • Recruit, hire, and train direct report associates.
  • Analyze reports to maximize operational efficiency and productivity.
  • Enforce safety and company policies, taking corrective action as needed.

Requirements

  • Proven ability to use sound judgment and decision-making.
  • Ability to analyze complex problems and identify root causes.
  • Proven ability to set clear goals and expectations.
  • Effective communication skills and appropriate use of communication tools.
  • Ability to exceed customer satisfaction.
  • Experience in managing and improving processes.
  • Proven ability to manage and develop talent.
  • Ability to motivate self and others.
  • Excellent time management skills.
  • Strong critical thinking skills.

Nice-to-haves

  • Bachelor's degree or equivalent experience.
  • Sales experience.
  • Proven successful backend or logistics experience.
  • 2-5 years of managerial experience in retail or warehouse environments.

Benefits

  • National Health, Dental and Vision coverage.
  • Employer-paid basic Life Insurance with optional Voluntary Life Insurance.
  • 401(k) Profit Sharing Plan with generous company match.
  • Paid Personal/Sick Days.
  • Paid Vacation, Sick Days, Holidays, and Birthday.
  • Employee Assistance Program.
  • Generous Employee Discount.
  • Flexible retail schedule (weekends, evenings & holidays).
  • Bob's Bail Out Program for pay advances.
  • Bob's Helping Hand Program for unexpected expenses.
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