Retail, Assistant Store Manager Sales

Crocs

Full-time - Entry Level

Leather and Allied Product Manufacturing

About the position

As an Operations Assistant Manager at Crocs, you will be instrumental in delivering exceptional service to customers while overseeing daily store operations. This role involves managing opening and closing procedures, educating team members on products and promotions, and driving sales to meet company objectives. The position offers growth opportunities within a supportive team environment.

Responsibilities

• Deliver outstanding service to consumers using the C.H.A.R.M service model.
• Proactively contribute to creating an enjoyable team environment that encourages sharing of suggestions, ideas, and concerns.
• Coordinate, delegate, prioritize, and meet store deadlines, ensuring follow-up on daily activities within the building.
• Learn and assist in various departments including consumer service, product knowledge, visual presentation, and stock room management.
• Support team members in daily retail operations such as POS system management, stock replenishment, pricing and markdown processes, and maintaining cleanliness standards.
• Lead by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques.
• Adhere to Crocs Asset Protection policies and procedures, including shortage prevention and inventory control.

Requirements

• Must be 18 years or older.
• 2 - 3 years of total retail experience, preferably with previous store leadership roles.
• Demonstrated leadership abilities with a passion for empowering and driving team results.
• Proven communication skills (written and verbal) to store team, operations managers, District Managers, and corporate partners.
• A valid driver's license and clean driving record may be required.
• Desire to succeed in a high-growth, fast-paced retail environment.
• Flexibility in work schedule, including availability for nights, weekends, holidays, and extended hours.

Benefits

• Medical, dental, and vision coverage
• Life and AD&D insurance
• Short and long-term disability coverage
• Paid time off
• Employee assistance programs
• Additional voluntary benefits