Bath & Body Works - Sterling, IL
posted 3 days ago
Full-time - Entry Level
Sterling, IL
Health and Personal Care Retailers
About the position
The Assistant Store Manager at Bath & Body Works plays a crucial role in supporting the Store Manager in leading the store team to deliver exceptional customer experiences and drive sales growth. This position focuses on attracting, developing, and retaining top talent while ensuring a customer-centric culture. The Assistant Store Manager will also be responsible for maintaining operational excellence and implementing effective sales strategies to meet business goals.
Responsibilities
- Attract, hire, develop, inspire, and retain top talent
- Teach, coach, and train to improve the success and selling potential of all associates
- Effectively and fairly lead and drive high-performance of all associates
- Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates
- Build highly satisfied and loyal customer base through engagement, conversion and gathering customer phone and e-mail information
- Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus
- Implement and sustain magazine direction to optimize business and bring the product story to life
- Consistently lead the focus on delivering emotionally engaging customer experiences while implementing sales strategies
- Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
- Maintain policies and procedures
- Incorporate asset protection and safety messages into daily operations
Requirements
- Prior experience in leading teams in a customer-based sales environment
- Proven track record driving sales results
- Strong communication and ability to foster a customer centric selling culture
- Able to provide in the moment coaching to associates
- Availability for varied weekly shifts including weekend, closing and peak periods
- High School Diploma or GED Certificate
Nice-to-haves
- Prior sales management experience preferred
Benefits
- On-demand access to earned wages through DailyPay
- Tuition-free education offered in partnership with Guild
- 40% merchandise discount and free product
- Competitive, performance-based compensation and bonus incentive programs
- No-cost mental health and wellbeing support
- Robust health, dental, vision and life insurance options for full-time associates
- Opportunity for paid time off and additional family benefits including paid maternity and parental leave
