Retail Assistant Store Manager

Sunnyside - Phoenixville, PA

Part-time,Full-time - Entry Level

Phoenixville, PA

Apparel Manufacturing

About the position

The Assistant Store Manager at Cresco Labs in Phoenixville, PA, is responsible for assisting in the management of daily operations at the dispensary, ensuring compliance with state laws and company standards. This role involves overseeing staff, managing inventory, building customer loyalty, and maintaining a safe work environment. The Assistant Store Manager plays a crucial role in fostering a positive workplace culture and supporting employee development while driving business success.

Responsibilities

• Assist in managing day-to-day operations of the dispensary in accordance with state law and company standards.
• Support and oversee all dispensary staff, including talent selection, training, coaching, and enforcing adherence to standard operating procedures.
• Champion a strong culture that aligns with the company's core values and mission.
• Manage inventory and ensure compliance with state regulations.
• Build customer loyalty and maintain a clean and safe work environment.
• Develop, coach, and inspire employees to achieve individual and team goals through regular feedback.
• Create and communicate an effective weekly labor schedule to ensure adequate staffing.
• Respond to employee questions, concerns, or suggestions and communicate resource needs to management.
• Facilitate training and onboarding of team members, including coaching on selling techniques.
• Perform store opening and closing procedures, including inventory reconciliation and reporting.
• Manage daily operations while navigating operational challenges and escalations.
• Support outreach efforts/community partnerships to build a positive image within the community.

Requirements

• High School Diploma or equivalent.
• 2-3 years' experience in retail management or comparable experience with teams of 5+ employees; cannabis experience preferred.
• Excellent customer service and conflict management skills.
• Demonstrated ability to learn, apply, and teach technical, product-related information.
• Proficient in MS Office, highly proficient in MS Excel with experience in data entry and management.
• Strong business acumen including excellent communication, interpersonal, and persuasive skills.
• A high level of integrity, personal motivation, and sense of urgency.

Nice-to-haves

• Experience in the cannabis industry.
• Skills in conflict resolution, self-discipline, critical thinking, and problem-solving.

Benefits

• 401(k) matching
• AD&D insurance
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid holidays
• Paid time off
• Annual discretionary bonuses
• Stock options