Retail Assistant Store Manager

DXL Group - Allen, TX

Full-time - Entry Level

Allen, TX

About the position

The Retail Assistant Store Manager at DXL Group is responsible for enhancing customer experiences and driving sales in a fast-paced retail environment. This role focuses on building long-term relationships with guests, coaching team members, and ensuring the store meets its sales goals while maintaining high standards of customer service and operational efficiency.

Responsibilities

• Ensure each guest feels welcomed by spending quality time, asking questions to learn about their needs, preferences, and lifestyle.
• Assist Store Manager in ensuring the store meets sales plans while monitoring customer service, inventory, expense control, and risk management.
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
• Assist in building a superior customer-focused sales team by providing ongoing coaching and training for selling skills, behaviors, and operational procedures.

Requirements

• High school diploma or equivalent; college degree is a plus.
• 1 year of experience in an Assistant Store Manager role.
• 2 years of experience in a supervisory role.
• Previous involvement working in a commission-oriented environment is a plus.
• Willingness to travel to neighboring store locations.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Benefits

• Quarterly bonuses for the entire team.
• Opportunities for internal promotions and career development.