About the position
The Assistant Store Manager at Ollie's will play a crucial role in the successful operation of the new store in McAllen, Texas. This position is designed for individuals who are passionate about retail and customer service, embodying the core values of Ollie's, which include teamwork, caring for others, being value-obsessed, commitment to excellence, continuous growth, and authenticity. The Assistant Store Manager will assist the Store Team Leader in managing the front-end operations of the store, ensuring that both associates and customers have a positive experience. This role requires a proactive approach to leadership, focusing on associate development, customer service, asset protection, and maintaining store standards. In this position, the Assistant Store Manager will be responsible for managing payroll budgets, expenses, and store banking, while also working to reduce shrinkage and complete related reports. The ideal candidate will demonstrate Ollie's commitment to exceptional service by ensuring that all associates and customers receive the highest level of care and attention. The Assistant Store Manager will also oversee the maintenance of the store's front-end, entrance, and exterior, ensuring that they meet operational expectations. Additionally, this role involves providing daily tasks to associates, performing Team Leader functions as needed, and assisting with the hiring and onboarding processes to meet the store's staffing needs. This is an exciting opportunity for individuals looking to grow their careers in retail management within a supportive and dynamic environment. The successful candidate will be expected to work flexible hours, including evenings, weekends, and holidays, to meet the demands of the store's operations.
Responsibilities
- Assist the Store Team Leader with managing payroll budgets, expenses, store banking, shrink reduction, and the timely completion of related reports.
- Demonstrate Ollie's “Yes I Care, Yes I Can” behaviors in providing exceptional Associate and Customer service experiences.
- Ensure that store standards and company programs meet all operational expectations.
- Maintain the front-end, entrance, and exterior of the building properly.
- Provide daily tasks to all Associates and ensure productivity.
- Perform all Team Leader functions to open and close the store when needed.
- Assist with maintaining proper hiring, recruiting, interviewing, selection, and onboarding of candidates.
- Complete any additional responsibilities and/or duties as assigned.
Requirements
- High School diploma or equivalent required; Associate or bachelor's degree related to Business Management preferred.
- Minimum of 1-2 years' retail management experience with a mid to large size retailer.
- Schedule flexibility to work evenings, weekends, and holiday seasonal on a regular basis.
- Must have a valid Driver's license.
Nice-to-haves
- Management experience with companies such as Walmart, 5 Below, Burlington Stores, Big Lots, Dollar General, Rural King, Gabes, Dicks Sporting Goods, and Bed Bath and Beyond.
Benefits
- Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.
- 401K with a generous company match and immediate vesting.
- Strong field sales career growth & talent development culture for top performers.
- 20% associate discount on all Ollie's purchases.
- Vast array of voluntary benefits.
