Retail Assistant Store Manager

L'Oréal - Simi, CA

Full-time - Entry Level

Simi, CA

Health and Personal Care Retailers

About the position

The Retail Assistant Store Manager at SalonCentric, a subsidiary of L'Oréal USA, is responsible for supporting the store manager in delivering exceptional customer service and driving sales in the beauty retail environment. This role involves building and leading a high-performing team, setting clear directions, and fostering a positive work culture while ensuring operational excellence and customer satisfaction.

Responsibilities

• Assist the store manager in developing high performing teams that exceed customer expectations.
• Help recruit great talent for the store and ensure all team members have the knowledge and tools for success.
• Establish and communicate a clear vision to the team alongside the store manager.
• Support the store manager in creating new approaches to increase sales and profitability.
• Analyze sales trends and share knowledge with store associates.
• Motivate the team and create an environment of open communication.
• Exhibit integrity in all words and actions, building trust with the team.

Requirements

• 1 to 2 years of retail leadership experience
• Self-directed with excellent organizational and time management skills
• Outstanding customer service, written and verbal communication skills
• Ability to use computerized point of sale system; SAP experience preferred
• Must be able to work weekends as availability guidelines require
• 18 years of age and High School Diploma or equivalent GED preferred
• Must be able to lift up to 20 lbs.
• Must be able to stand and walk about the store throughout scheduled shift

Nice-to-haves

• A Cosmetology license is a plus, but not required

Benefits

• Medical, Dental, Vision insurance
• 401K
• Paid Time Off (PTO)
• Generous employee discount on beauty brands
• Continuous education on hair and beauty products
• Growth and development opportunities within the company