Retail Assistant Store Manager

New Balance Athletics - Lawrence, KS

Full-time - Entry Level

Lawrence, KS

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Retail Assistant Store Manager at New Balance plays a crucial role in supporting the Store Manager in achieving sales goals and operational duties. This position involves hiring, training, and developing staff while fostering a culture of integrity, teamwork, and customer satisfaction. The Assistant Store Manager also steps in to lead the store in the absence of the Store Manager, ensuring smooth operations and a positive customer experience.

Responsibilities

• Create and maintain a 'Total Customer Satisfaction' culture
• Help the Store Manager hit financial marks and operational objectives
• Collaborate with Store Manager and District Manager to execute strategic sales plans
• Coach and develop staff to ensure their success
• Coordinate volunteer opportunities to build the brand within the community
• Assist with processing payroll and writing schedules for store associates
• Lead the team when the Store Manager is unavailable

Requirements

• Must be 18 years of age or older
• 2 years' retail experience (higher volume stores may require more)
• B.A. in Business Administration or related field preferred
• Proficiency with POS systems and Microsoft Office
• Knowledge of retail operations such as sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention
• Demonstrated ability to lead and be part of a team
• Willingness to work a flexible schedule, including weekends and holidays
• Ability to lift 4 lbs. constantly; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods; climb ladders occasionally; frequently climb and descend stairs

Benefits

• Comprehensive medical insurance options
• Dental and vision insurance
• Life insurance
• 401K
• Tuition reimbursement
• $100 monthly student loan support
• Mentorship programs
• Yearly $1,000 lifestyle reimbursement
• 4 weeks of vacation
• 12 holidays
• Generous parental leave