Retail Associate, Events

$37,440 - $37,440/Yr

Surf Cup Soccer - Del Mar, CA

Part-time - Entry Level

Del Mar, CA

About the position

The Retail Associate position involves merchandise sales at Surf Cup Soccer Events held at two sports venues in Del Mar and Oceanside, CA. This temporary, seasonal role requires engaging with customers, assisting with merchandise selection, and managing transactions during busy tournament periods. Associates will work flexible shifts, primarily on weekends, to support the retail operations during the summer soccer tournament season.

Responsibilities

• Greets and interacts with customers.
• Consults with customers to understand their needs and preferences related to merchandise.
• Demonstrates and explains merchandise, selecting and suggesting options suitable for the customers' needs.
• Answers customers' questions about merchandise.
• Assists customers with purchase decisions.
• Retrieves merchandise from the sales floor, stock room, or other inventory locations.
• Collects payment using the store point of sale system.
• Works in a professional and respectful manner to understand and help resolve any customer concerns or complaints.
• Works in a manner that supports the values of the organization.
• Performs other duties as assigned.

Requirements

• Previous retail experience preferred.
• Experience as a soccer player, coach, or fan is a plus.
• Excellent verbal communication skills.
• Excellent active listening skills.
• Excellent sales and customer service skills.
• Ability to develop extensive knowledge of the merchandise sold.
• Ability to recommend merchandise to customers.
• Ability to operate or to quickly learn the store's point-of-sale system (Square).
• Experience with a heat press helpful.

Nice-to-haves

• Experience as a soccer player, coach, or fan is a plus.
• Experience with a heat press helpful.

Benefits

• Pay rate from $18 to $21 depending on experience.
• Flexible scheduling with shifts between 7:00 AM - 8:00 PM.