Genuine Parts Company - Honolulu, HI

posted 6 days ago

Part-time,Full-time - Entry Level
Honolulu, HI
101-250 employees
Motor Vehicle and Parts Dealers

About the position

The NAPA Automotive Parts Specialist serves as the primary point of contact for customers in retail stores, providing expert advice and solutions for automotive parts needs. This role emphasizes customer service, teamwork, and a willingness to learn about automotive products, making it an excellent entry point for those looking to build a career in the automotive industry.

Responsibilities

  • Provide auto parts answers and solutions for retail and wholesale customers in person and over the phone.
  • Assist other NAPA team members in answering customer questions using parts knowledge.
  • Deliver outstanding customer care and interactions with everyone who enters the NAPA Store.
  • Engage retail customers to provide a positive consumer experience.
  • Utilize technology, including computers, cash registers, and paper catalog systems.

Requirements

  • Valid Driver's License
  • Previous experience in a parts store or automotive industry, or a willingness to learn about auto parts.
  • High School Diploma or GED.
  • Technical or Trade school courses or degree.
  • Excellent verbal and written communication skills.
  • Ability to thrive in fast-paced retail environments.
  • Great listening skills and empathy for customers.

Nice-to-haves

  • Background and/or passion for the automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
  • Experience in a parts store, auction, retail store, autobody/collision.
  • Knowledge of cataloging and/or inventory management systems.
  • ASE Certifications.

Benefits

  • Competitive Pay at $17.25 per hour
  • Outstanding health benefits
  • 401K plan
  • Stable company with a Fortune 200 ranking
  • Culture of promotion from within
  • Great training and ongoing development support
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