Retail Associate

Ross Stores - Winchester, VA

Full-time - Entry Level

Winchester, VA

1,001-5,000 employees

General Merchandise Retailers

About the position

The Retail Associate at Ross Stores, Inc. is responsible for ensuring a positive shopping experience for customers by providing excellent customer service, maintaining store cleanliness, and adhering to company standards. This role involves engaging with customers, assisting with merchandise, and performing various tasks to support store operations and customer satisfaction.

Responsibilities

• Greet all customers in a courteous and friendly manner.
• Assist customers with merchandise and answer questions politely.
• Maintain a clean and organized work area at all times.
• Perform cleaning tasks such as sweeping, mopping, and disinfecting high-touch areas.
• Expedite newly received merchandise to the sales floor efficiently.
• Follow all policies and procedures concerning cash and transactions.
• Demonstrate integrity and honesty in all interactions with customers and associates.
• Maintain a professional appearance and adhere to the company's dress code.
• Understand and implement loss prevention awareness and merchandise protection standards.

Requirements

• Ability to communicate effectively with customers and associates.
• Basic mathematical skills commonly used in retail environments.
• Ability to use store equipment, including registers and PDTs.

Benefits

• Career growth opportunities
• Commitment to diversity, equity, and inclusion
• Continuous learning opportunities