Retail Backroom Associate

$24,960 - $26,000/Yr

TJX - Greenfield, WI

posted 6 days ago

Full-time - Entry Level
Greenfield, WI
501-1,000 employees
General Merchandise Retailers

About the position

The position at Marshalls involves delivering a highly satisfied customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to operational and merchandise standards. The role emphasizes customer service, teamwork, and flexibility in supporting various store needs.

Responsibilities

  • Deliver a highly satisfied customer experience by engaging and interacting with all customers.
  • Adhere to operational, merchandise, and loss prevention standards.
  • Cross-train to work in multiple areas of the store as needed.
  • Model established customer experience practices with internal and external customers.
  • Support and embody a positive store culture through honesty, integrity, and respect.
  • Accurately ring customer purchases/returns and count change back to customers according to established procedures.
  • Promote credit and loyalty programs.
  • Maintain and uphold merchandising philosophy and follow established procedures and standards.
  • Accurately process and prepare merchandise for the sales floor following company procedures and standards.
  • Initiate and participate in store recovery as needed throughout the day.
  • Maintain organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store.
  • Provide and accept recognition and constructive feedback.
  • Adhere to all labor laws, policies, and procedures.
  • Support and participate in store shrink reduction goals and programs.
  • Participate in safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Requirements

  • Possesses excellent customer service skills.
  • Able to work a flexible schedule to support business needs.
  • Possesses strong communication and organizational skills with attention to detail.
  • Capable of multi-tasking.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Works effectively with peers and supervisors.
  • Retail customer experience preferred.

Benefits

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for those who meet service or hours requirements
  • Medical/dental/vision insurance
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service