Retail - Bench Store Leader

Bargain Hunt - Franklin, TN

Full-time - Mid Level

Franklin, TN

General Merchandise Retailers

About the position

The Bench Store Leader/Leader in Training position at Bargain Hunt is designed for experienced retail store managers who are part of the management pipeline and are qualified to lead store operations once a store becomes available. This role is crucial for overseeing overall store operations, sales performance, and managing store personnel. The Bench Store Leader is responsible for creating a positive shopping experience for customers and ensuring that the store meets company standards.

Responsibilities

• Responsible for overall store operation, sales performance and management of store personnel.
• Utilizes company reports and tools to assess efficiency, analyze trends, and identify opportunities for improvement in store performance.
• Greet and acknowledge all customers in a friendly, professional manner and ensure customer issues are quickly and efficiently resolved.
• Responsible for the interviewing, selection, hiring, training and performance evaluations of all team members.
• Administers appropriate disciplinary action to teammates, including terminations, in partnership with support resources in accordance with company guidelines and policies.
• Continually evaluates and reacts to performance issues and actively recruit leadership candidates.
• Ensures a clean, fun and safe environment for teammates and customers.
• Maintains financial controls including shrink, payroll and other operating expenses.
• Develops creative plans to increase store sales and sales strategies to reach new customers.
• Ensures that the appearance of the store is maintained to company standards including merchandise presentation, signage, stock levels and recovery.
• Fosters, grows and contributes to maintaining a positive work environment.
• Communicate effectively with customers and team members in a professional, positive and courteous manner.
• Serves as primary Manager on Duty role including opening and closing the store.
• Focuses staff on loss prevention priorities and efforts.
• Accepts special assignments as directed by the District Leader.
• Follows and enforces all Company policies and procedures.

Requirements

• High school diploma or equivalent; four year degree preferred.
• 3+ years of retail management experience.
• Demonstrated leadership skills and team-oriented thinking.
• Demonstrated visual merchandising skills required.
• Ability to take initiative, act with a sense of urgency and be results driven.
• Strong decision-making and problem resolution skills required.
• Ability to communicate clearly and effectively in all situations.
• Ability to handle multiple tasks in a stressful situation.
• Ability to operate store equipment (including but not limited to telephone, copiers, fax machines, computers, forklifts, etc.).
• Ability to process merchandise information through store computer system, POS register and complete all required paperwork.
• Ability to move throughout all areas of the store; sales floor, receiving, register areas, including the outside perimeter of the store.
• Move objects up to and exceeding 200 pounds with reasonable accommodation; ability to lift objects weighing up to 50 pounds.
• Ability to work a flexible schedule including days, nights, weekends and holidays.
• Ability to travel between stores with some overnight stays required.