Retail Branch Manager

Woodforest National Bank - Perrysburg, OH

Full-time - Mid Level

Perrysburg, OH

1,001-5,000 employees

Credit Intermediation and Related Activities

About the position

The Retail Branch Manager at Woodforest National Bank is responsible for driving the growth of consumer and business customer relationships while ensuring a high-quality customer experience. This role involves community engagement, staff management, and achieving sales and revenue goals through proactive marketing of banking products and services. The manager will lead a team, foster a positive work culture, and engage with the community to enhance the bank's reputation and service delivery.

Responsibilities

• Achieve branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services beneficial to the customer.
• Recruit, train, retain and motivate staff to ensure profitability, sales, customer experience, compliance, and growth objectives for assigned branches.
• Develop and lead innovative strategies to grow, retain and deepen consumer and business relationships.
• Proactively grow business deposits and loans through inside and outside business calling.
• Enhance customer experience and the reputation of the Bank by warmly greeting, engaging, and developing relationships with retail partners and customers.
• Embrace and lead a technology-driven customer experience.
• Lead, partner and execute a community engagement strategy with a Community Development Relationship Manager.
• Inspire and lead team members to reach their full potential.

Requirements

• 5 years of relevant and transferrable sales and/or customer service experience, or a Bachelor's degree and 3 years of relevant experience.
• 1 year of experience leading and directing the activities of a sales team is required.
• High School Diploma or equivalent required.

Nice-to-haves

• Previous instore banking experience is preferred, but not required.

Benefits

• Employee stock ownership plan