Macy's - Orlando, FL
posted 3 months ago
Macy's is proudly America's Department Store, with a rich history spanning 160 years. We are known for our commitment to fashion, value, and community engagement. The essence of Macy's comes alive in our stores, where our colleagues play a crucial role in delivering outstanding customer service, creating memorable shopping experiences, and driving sales results. A position at Macy's, whether seasonal, part-time, or full-time, offers an excellent opportunity to explore the retail world. Many of our top executives began their careers as part-time retail sales associates, making our store positions ideal for building relationships, forming teams, and developing leadership skills necessary for career growth at Macy's. Our stores serve as an academy for retail careers, nurturing the leaders of tomorrow. The Retail Brand Ambassador for Designer Handbags is a vital role that focuses on driving sales through customer engagement and sharing in-depth product knowledge. This position is responsible for cultivating a loyal clientele and acting as the expert for the vendor or brand they represent. The Ambassador will communicate customer needs and shopping patterns to the vendor community, execute strategic merchandising initiatives, and maintain regular contact with vendors. This role is essential in ensuring that sales goals are met and that the customer experience remains a top priority. In this role, the Ambassador will be expected to provide an exceptional customer experience, serve as a liaison between vendors and management, and ensure that the sales floor is well-stocked and properly signed. They will also create and implement best practices to drive sales and gross margin, actively plan and lead vendor-sponsored events, and maintain proficiency in point-of-sale systems. Regular attendance and punctuality are crucial, along with the ability to perform other assigned duties as needed.