Retail Brand Experience Assistant Store Manager, Portland (OR)

$47,840 - $53,040/Yr

Avocado Green Brands - Portland, OR

Full-time - Entry Level

Onsite - Portland, OR

About the position

The Retail Brand Experience Assistant Store Manager at Avocado Green Brands is responsible for assisting in the management of the store's atmosphere and operations, ensuring a remarkable customer experience while promoting the brand's values of sustainability and social responsibility. This role involves overseeing inventory, engaging in digital sales, and leading the team in the absence of the store manager, all while fostering a collaborative and healthy work environment.

Responsibilities

• Assist in managing the overall atmosphere of the Experience Center.
• Attend community events and meetings to represent the store and the Avocado brand.
• Manage inventory of sellable products across all channels.
• Promote the retail experience in the community and champion the brand's values.
• Maintain the overall condition of the retail and office space.
• Ensure store operations are in working order and coordinate repairs or maintenance.
• Limit shrink of products and peripherals.
• Engage in digital sales activities through chats, phones, and virtual appointments.
• Respond to customer inquiries regarding product information, order updates, and issue resolution.
• Assume management duties in the absence of the store manager.
• Cultivate an exceptional guest experience and provide coaching to the team.
• Train the team on products and processes, ensuring they are well-versed.
• Monitor quality assurance and create/maintain SOPs.
• Suggest methods to improve operations, efficiency, and service.
• Assist with managing employee schedules and vacations.
• Participate in company initiatives and concept projects.
• Provide outstanding customer service.

Requirements

• Minimum of 1 year of retail or equivalent experience, preferably in store management or assistant management.
• Proficiency in Mac and Google Suite.
• Comfortable taking phone and video appointments.
• Team player with a focus on creating a balanced environment for staff and guests.
• Entrepreneurial spirit to elevate the location.
• Desire for ongoing self-improvement and professional development.
• Passion for healthy living, environmental awareness, and social responsibility.

Nice-to-haves

• Experience managing and training store employees.
• Café experience.
• Training experience.
• Experience running branded events.

Benefits

• Health savings account
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Life insurance