Retail Cashier and Customer Service

$39,811 - $56,826/Yr

IKEA - Covina, CA

Part-time,Full-time - Entry Level

Covina, CA

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Retail Cashier and Customer Service role at IKEA focuses on enhancing customer loyalty and ensuring a positive shopping experience. This part-time position involves providing efficient checkout services, resolving customer concerns, and promoting additional products and services. The role emphasizes teamwork and genuine interactions with customers to foster long-lasting relationships in a diverse retail environment.

Responsibilities

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
• Provide an efficient and accurate checkout experience in various areas of the store
• Offer additional products and services such as home delivery, credit card, and IKEA Family card
• Resolve customer concerns independently to meet their unique needs and expectations
• Provide friendly, safe, and efficient car loading and unloading services

Requirements

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

Benefits

• Generous paid time off, holiday and sick time
• WiselyPay - get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment