Retail Cashier (In-Store Sales and Customer Service)

AAA - Fairfax, VA

Full-time - Entry Level

Remote - Fairfax, VA

Administrative and Support Services

About the position

Join AAA Club Alliance as a Retail Cashier and unlock your sales potential in a dynamic retail environment where every interaction counts. In this role, you will be responsible for processing transactions, handling payments efficiently, and providing exceptional customer service. Your sales expertise will be crucial as you upsell and cross-sell AAA products, including memberships, credit cards, and insurance referrals. You will also reconcile daily transactions and prepare bank deposits at the end of each shift, ensuring financial accuracy and accountability. At AAA Club Alliance, we value work-life balance, offering a consistent schedule with no work on Sundays and convenient hours from Monday to Friday, 9 AM to 5:30 PM, and Saturday, 9 AM to 1 PM, resulting in a 37.5-hour work week. We celebrate eight paid holidays throughout the year and provide generous paid time off, allowing you to accrue over three weeks during your first year. Additionally, we offer paid volunteer time off, enabling you to make a difference in your community. Our rewards and benefits package includes competitive pay based on experience and location, a monthly incentive plan tailored to reward your individual performance, and complimentary AAA Premier membership benefits. We also provide comprehensive medical, dental, vision, and prescription coverage, along with a tuition reimbursement program to invest in your future. Our 401(K) plan includes company matching up to 7%, ensuring you can save for retirement effectively.

Responsibilities

• Process transactions efficiently and accurately.
• Handle payments for all store transactions.
• Reconcile daily transactions and prepare bank deposits at the end of each shift.
• Greet and assist customers, ensuring their needs are met promptly and courteously.
• Utilize sales skills to upsell and cross-sell AAA products, including memberships, credit cards, and insurance referrals.

Requirements

• Minimum of two (2) years of sales and customer service experience, particularly in a cash handling position.
• Effective written and oral communication skills for engaging customers and articulating the value of AAA memberships.
• Proficiency in computer skills and ability to navigate multiple websites and programs in a fast-paced retail environment.
• Notary Public designation or willingness to obtain within 6 months of employment.
• High School Diploma or GED is required.
• Satisfactory pre-employment and post-employment screening results, including criminal, drug, and state/vendor specific screenings.

Nice-to-haves

• Experience in a retail environment.
• Familiarity with AAA products and services.

Benefits

• Competitive Pay based on experience and location.
• Monthly Incentive Plan tailored to reward individual performance.
• Complimentary AAA Premier membership benefits.
• Comprehensive Medical, Dental, Vision, and Prescription Coverage.
• Tuition Reimbursement program.
• 401(K) Plan with company matching up to 7%.
• Generous Paid Time Off accruing over three weeks during the first year.
• Paid Volunteer Time Off for community service.
• Eight paid holidays throughout the year.