Retail Cashier (In-Store Sales and Customer Service)

$31,075 - $39,749/Yr

AAA Mid-Atlantic Insurance Group - Dover, DE

Full-time - Entry Level

Dover, DE

Insurance Carriers and Related Activities

About the position

The Retail Cashier position at AAA Club Alliance involves delivering exceptional customer service while driving sales success in a dynamic retail environment. The role focuses on processing transactions, providing financial accountability, and utilizing sales expertise to promote AAA products. This position offers a consistent work schedule with no Sundays and a supportive work-life balance.

Responsibilities

• Handle payments for all store transactions efficiently and accurately.
• Reconcile daily transactions and prepare bank deposits at the end of each shift.
• Greet and assist customers, ensuring their needs are met promptly and courteously.
• Utilize sales skills to consistently upsell and cross-sell AAA products, including memberships, credit cards, and insurance referrals.
• Assist with fingerprinting and Identity Verification (Idemia), and support other programs and sales/promotional events as required.

Requirements

• Minimum of two (2) years of sales and customer service experience, particularly in a cash handling position.
• Effective written and oral communication skills for engaging customers and articulating the value of AAA memberships.
• Proficiency in computer skills and ability to navigate multiple websites and programs in a fast-paced retail environment.
• Notary Public designation or willingness to obtain within 6 months of employment.
• High School Diploma/GED is required.
• Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings.

Benefits

• Competitive compensation ranging from $14.94 to $19.11/hour.
• Monthly incentive plan based on individual performance.
• Complimentary AAA Premier level membership benefits.
• Comprehensive medical, dental, vision, and prescription coverage.
• Tuition reimbursement program.
• 401(K) plan with company matching up to 7%.
• Over three weeks of paid time off during the first year.
• Paid volunteer time off for community service activities.
• Eight paid holidays throughout the year.