Retail Clerk-General Store

PENN Entertainment - Jackpot, NV

Jackpot, NV

Amusement, Gambling, and Recreation Industries

About the position

At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Responsibilities

• Adheres to all departmental and property policies and procedures regarding guest service standards.
• Properly records all transactions in the Point-of-Sale system.
• Accurately handles all cash, checks, credit card, gift certificates, and comp transactions.
• Follows standards of neatness and cleanliness for the shop in order to maintain customer appeal.
• Unpacks, stocks, and prices all merchandise in the shop as needed.
• Assists in stocking and recording stock for all vending machines.
• Straightens, dusts, and organizes shop when there are no guests present.
• Greets guests at the entrance to the shop to encourage them to come in and look around when there are no other duties to perform.
• Responsible for knowing and adhering to all policies and procedures in the shop.
• Adheres to all regulatory, departmental, and company policies and procedures.
• Completes physical inventory each month.
• Merchandises products and new arrivals.
• Repacks merchandise as seasons change, accurately recording merchandise as it is packed.
• Maintains knowledge of property events, activities, and amenities to ensure personalized guest service.
• Performs all other related and compatible duties as assigned.
• Maintains strict confidentiality in all company matters.

Requirements

• High School Diploma or equivalent preferred.
• Prior experience in a cash handling position preferred.
• Must have good customer service and interpersonal skills.
• Strong written and verbal communication skills required; must be fluent and literate in English.
• Ability to maintain a high level of confidentiality and professionalism.
• Must have basic computer skills, including the ability to operate a POS system.
• Basic math skills required.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Highly organized and detail oriented.
• Must be able to work a flexible and varying schedule, including evenings, weekends, holidays, and fluctuating days off.

Benefits

• 401k Program
• Company Perks
• Career Opportunities
• Advancement Programs
• Scholarships