Macy's - Bellevue, WA

posted 9 days ago

Part-time - Entry Level
Bellevue, WA
10,001+ employees
General Merchandise Retailers

About the position

As a Retail Commission Sales Associate specializing in Furniture, Mattresses, and Rugs at Macy's, you will provide exceptional customer service in the Big Ticket areas. Your role involves creating welcoming shopping experiences, meeting sales goals, and promoting loyalty programs while demonstrating superior product knowledge to satisfy customer needs.

Responsibilities

  • Engage with customers to understand their furniture needs and provide personalized recommendations.
  • Utilize technology to complete customer orders and assist customers in selecting suitable products.
  • Participate in ongoing product knowledge training to enhance customer service.
  • Maintain contact with customers throughout the pre- and post-delivery process to ensure a positive experience.
  • Adhere to Asset Protection and inventory control compliance procedures.

Requirements

  • 1-2 years of related or retail experience required.
  • Ability to communicate effectively with diverse groups of customers and peers.
  • Flexible availability, including days, evenings, weekends, and holidays.

Nice-to-haves

  • Experience in sales or customer service roles.
  • Knowledge of furniture and home decor products.

Benefits

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Paid time off
  • Store discount
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