Retail Commission Sales Associate - Furniture/Mattresses/Rugs, Rte 35 Furniture - Full Time

$31,470 - $40,560/Yr

Macy's - Eatontown, NJ

Full-time - Entry Level

Eatontown, NJ

General Merchandise Retailers

About the position

As a Retail Commission Sales Associate in the Furniture, Mattresses, and Rugs department at Macy's, you will provide exceptional customer service and create welcoming shopping experiences. Your role involves meeting sales goals, selling protection plans, managing return rates, and promoting the loyalty program while demonstrating superior product knowledge to meet customer needs.

Responsibilities

• Engage with customers to understand their furniture needs and build sales.
• Offer personalized recommendations and suggest complementary products.
• Utilize technology to complete customer orders and assist in product selection.
• Participate in ongoing product knowledge training through technology and vendor partners.
• Ensure high-level customer service through problem-solving and customer-focused solutions.
• Maintain contact with customers during the pre- and post-delivery process.
• Adhere to Asset Protection and inventory control compliance procedures.

Requirements

• 1-2 years of related or retail experience required.
• Ability to communicate and share information with diverse groups of customers and peers.
• Flexible availability, including days, evenings, weekends, and holidays.

Benefits

• Store discount
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Tuition reimbursement
• Paid time off
• Employee assistance program
• Vision insurance