Kneaders - Surprise, AZ

posted 4 months ago

Part-time,Full-time - Entry Level
Surprise, AZ
Food Services and Drinking Places

About the position

The Retail & Community Engagement Manager at Kneaders Bakery & Cafe is responsible for building relationships with guests and the community, overseeing merchandising efforts, and leading store events. This role emphasizes customer service, community engagement, and operational support, all while promoting the company's mission of quality and community contribution.

Responsibilities

  • Extend a warm welcome to guests, guiding them through offerings and helping them discover new favorites.
  • Oversee the creation and stocking of daily baskets, shelves, and displays, while providing personalized shopping assistance to guests.
  • Cultivate partnerships with local schools, realtors, title companies, and other community entities to support Knead Dough Fundraiser events.
  • Lead and facilitate store events and classes, collaborating with store leadership and the Home Office to ensure success and outstanding customer service.
  • Support restaurant operations as needed and contribute to management meetings with valuable insights and strategies.

Requirements

  • A proactive 'can do' attitude, with the ability to actively engage with guests and confidently address their needs.
  • A background in customer service or retail, with at least one year of experience preferred.
  • A thorough understanding of compliance with food handler and sanitation regulations at all governmental levels.
  • The flexibility to work various shifts, including peak lunch hours, Saturdays, and extended hours during the holiday season.

Benefits

  • A harmonious work-life balance with all locations closed on Sundays, Thanksgiving, and Christmas.
  • Generous food discounts.
  • Comprehensive health benefits, including medical, dental, vision, and pet insurance for full-time employees.
  • Opportunities for career advancement within diverse company pathways.
  • A competitive hourly wage.
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