Kneaders - Glendale, AZ

posted 5 months ago

Part-time,Full-time - Entry Level
Glendale, AZ
Food Services and Drinking Places

About the position

Kneaders Bakery & Cafe is seeking an enthusiastic Retail & Community Engagement Coordinator who is passionate about food quality, customer service, and community engagement. In this role, you will be part of a dynamic team that offers a unique menu selection, including scratch-baked bread, pastries, soups, salads, and sandwiches made with honest, whole ingredients. The ideal candidate will possess a 'can do' attitude, actively listen to guests, and confidently suggest meal and gift items to both first-time guests and returning regulars. You will be responsible for greeting and welcoming guests, merchandising, daily basket making, stocking shelves, personal shopping assistance, inventory management, and maintaining cleanliness and organization in the store. Additionally, you will assist front-of-house restaurant operations as needed. As a Retail & Community Engagement Coordinator, you will also play a crucial role in community engagement by organizing and leading a team to support the execution of holiday baskets and merchandise. This includes engaging local schools in Knead Dough Fundraiser events, hosting community partnership fundraising events, and collaborating with marketing and home office teams to host brand-wide events and classes. You will work closely with General Managers, District Leadership, Regional Leadership, and the home office team to ensure that store events are successful, reflect the brand, and provide exceptional customer service to all guests. Furthermore, you will facilitate partnerships with local realtors and title companies to drive gift basket and catering sales for the restaurant.

Responsibilities

  • Greet and welcome guests to the brand.
  • Engage in merchandising and daily basket making.
  • Stock shelves and assist with personal shopping.
  • Manage inventory and maintain cleanliness and organization.
  • Assist front-of-house restaurant operations when needed.
  • Organize and lead a team for holiday baskets and merchandise execution.
  • Engage local schools for Knead Dough Fundraiser events.
  • Host community partnership fundraising events.
  • Collaborate with marketing and home office for brand-wide events and classes.
  • Facilitate partnerships with realtors and title companies to drive sales.

Requirements

  • 1+ years of customer service or retail experience.
  • Attentiveness to compliance with local, state, and federal regulations for food handling and sanitation standards.
  • Flexible schedule availability to work during peak lunch hours and weekends.

Nice-to-haves

  • Experience in community engagement or fundraising events.
  • Knowledge of food quality and customer service best practices.

Benefits

  • Health insurance
  • Pet insurance
  • Opportunities for advancement
  • Work-life balance with Sundays off and closed on Thanksgiving and Christmas.
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