Retail Cosmetics Sales Associate - Lancome, Roosevelt Field - Full Time

$34,320 - $48,048/Yr

Macy's - Garden City, NY

Full-time - Entry Level

Garden City, NY

General Merchandise Retailers

About the position

As a Retail Cosmetics Sales Associate at Macy's, you will play a vital role in supporting the beauty needs of customers while driving sales. Your responsibilities will include providing expert product knowledge, building strong client relationships, and offering personalized consultations to enhance customer confidence and satisfaction. This position requires a passion for beauty, excellent communication skills, and the ability to work in a fast-paced retail environment.

Responsibilities

• Greet customers in a friendly and helpful manner.
• Use product knowledge to give expert guidance to each customer based on their wants, features, and choices.
• Build a relationship with customers by introducing them to beauty products and finding out their hidden needs.
• Show and teach the use of all beauty products by applying them on the customer.
• Keep proper display, organization, storage and restocking of inventory.
• Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program.
• Join in pre-selling and sales-boosting events to increase sales and reach personal sales targets.
• Stay current with all training through Macy's educational resources, including attending Vendor trainings and virtual trainings as requested.
• Merchandise new arrivals, process damages, testers and select merchandise to return to vendors.
• Use point of sale technology and applications to help in selling and fulfilling of customer orders.
• Follow hygiene standards and asset protection control and compliance procedures.

Requirements

• At least 1 year of customer service or selling experience required.
• Good understanding of beauty products and ability to provide expert guidance.
• Comfortable communicating with customers virtually, via phone, and in person.
• Ability to build relationships with customers and achieve sales goals.
• Self-driven to keep up with beauty product knowledge and trends.
• Proficiency in vendor line(s) and beauty trends.

Nice-to-haves

• Previous cosmetic or fragrance sales experience a plus.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Paid time off