Retail Cosmetics Sales Associate - Prestige Beauty, Culver City Center - Full Time

$34,320 - $48,048/Yr

Macy's - Culver City, CA

Full-time - Entry Level

Culver City, CA

General Merchandise Retailers

About the position

As a Retail Cosmetics Sales Associate at Macy's, you will play a crucial role in supporting the beauty needs of customers while driving sales. Your responsibilities will include providing expert product guidance, building strong client relationships, and applying beauty products to enhance customer confidence. This position requires a passion for beauty, excellent communication skills, and the ability to meet sales goals through innovative selling techniques.

Responsibilities

• Greet customers in a friendly and helpful manner.
• Use product knowledge to give expert guidance to each customer based on their wants, features, and choices.
• Build a relationship with customers by introducing them to beauty products and finding out their hidden needs.
• Show and teach the use of all beauty products by applying them on the customer.
• Keep proper display, organization, storage and restocking of inventory.
• Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program.
• Join in pre-selling and sales-boosting events to increase sales and reach personal sales targets.
• Stay current with all training through Macy's educational resources, including attending Vendor trainings and virtual trainings as requested.
• Merchandise new arrivals, process damages, testers and select merchandise to return to vendors.
• Use point of sale technology and applications to help in selling and fulfilling of customer orders.
• Follow hygiene standards and asset protection control and compliance procedures.

Requirements

• At least 1 year of customer service or selling experience required.
• Good understanding of the beauty products you are selling and able to give expert guidance to customers based on their wants, features, and choices.
• Comfortable communicating with customers virtually, via phone, and in person.
• Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events.
• Utilize point of sale technology and applications to help in selling and fulfilling customer orders.
• Self-driven to keep up with Macy's beauty product knowledge and beauty trends and stay current with all training through Macy's educational resources.
• Show and teach the use of all beauty products by applying them on the customer.
• Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area.
• Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
• Partnership with the total Beauty team to drive sales and deliver the customer experience.

Nice-to-haves

• Previous cosmetic or fragrance sales experience a plus.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Paid time off
• Performance incentives and annual merit review
• Merchandise discounts
• Fully-Funded education benefits - may include 100% of tuition, books, and fees
• Resources for continuous learning, career growth, and leadership development
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities