Retail Cosmetics Sales Beauty Advisor, Burbank Town Center - Flex

$34,320 - $48,048/Yr

Macy's - Burbank, CA

Part-time - Entry Level

Burbank, CA

General Merchandise Retailers

About the position

As a Retail Cosmetics Sales Beauty Advisor at Macy's, you will focus on supporting the beauty needs of customers to drive sales. This role involves educating customers about beauty products, building strong client relationships, and meeting sales goals. You will provide consultations, apply makeup, and leverage innovative selling ideas to enhance customer experiences both in-person and virtually.

Responsibilities

• Greet customers in a friendly and helpful manner
• Use product knowledge to give expert guidance to each customer based on their wants, features, and choices
• Build a relationship with customers by introducing them to beauty products and finding out their hidden needs
• Show and teach the use of all beauty products by applying them on the customer
• Keep proper display, organization, storage and restocking of inventory
• Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program
• Join in pre-selling and sales-boosting events to increase sales and reach personal sales targets
• Stay current with all training through Macy's educational resources, including attending Vendor trainings and virtual trainings as requested
• Merchandise new arrivals, process damages, testers and select merchandise to return to vendors
• Use point of sale technology and applications to help in selling and fulfilling of customer orders
• Follow hygiene standards and asset protection control and compliance procedures

Requirements

• At least 1 year of customer service or selling experience required
• Good understanding of beauty products and ability to give expert guidance to customers
• Comfortable communicating with customers virtually, via phone, and in person
• Ability to build relationships with customers and achieve sales goals
• Self-driven to keep up with Macy's beauty product knowledge and trends
• Proficiency in vendor line(s) and beauty trends
• Excellent interpersonal skills and ability to work effectively with colleagues
• Strong organizational skills and ability to manage multiple tasks in a fast-paced environment

Nice-to-haves

• Previous cosmetic or fragrance sales experience
• Enthusiasm for the beauty industry
• Flexible availability including days, evenings, weekends, and holidays

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Paid time off