Retail Cosmetics Sales Beauty Advisor - Chanel Beaute, Christiana - Full Time

$31,200 - $43,680/Yr

Macy's - Newark, DE

Full-time - Entry Level

Newark, DE

10,001+ employees

General Merchandise Retailers

About the position

As a Retail Cosmetics Sales Beauty Advisor at Macy's, you will focus on supporting the beauty needs of customers to drive sales. This role involves educating customers about beauty products, building strong client relationships, and achieving sales goals through innovative selling techniques. You will provide consultations, apply makeup, and leverage technology to enhance the customer experience.

Responsibilities

• Greet customers in a friendly and helpful manner.
• Use product knowledge to give expert guidance to each customer based on their wants, features, and choices.
• Build a relationship with customers by introducing them to beauty products and finding out their hidden needs.
• Show and teach the use of all beauty products by applying them on the customer.
• Keep proper display, organization, storage and restocking of inventory.
• Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program.
• Join in pre-selling and sales-boosting events to increase sales and reach personal sales targets.
• Stay current with all training through Macy's educational resources, including attending Vendor trainings and virtual trainings as requested.
• Merchandise new arrivals, process damages, testers and select merchandise to return to vendors.
• Use point of sale technology and applications to help in selling and fulfilling of customer orders.
• Follow hygiene standards and asset protection control and compliance procedures.

Requirements

• At least 1 year of customer service or selling experience required.
• Good understanding of beauty products and ability to give expert guidance to customers.
• Comfortable communicating with customers virtually, via phone, and in person.
• Ability to build relationships with customers and achieve sales goals.
• Utilize point of sale technology and applications to help in selling and fulfilling customer orders.
• Self-driven to keep up with Macy's beauty product knowledge and beauty trends.
• Ability to show and teach the use of all beauty products by applying them on the customer.
• Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area.
• Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
• Strong organizational skills and can manage multiple tasks at once in a fast-paced environment.

Nice-to-haves

• Previous cosmetic or fragrance sales experience a plus.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Paid time off