Retail Cosmetics Sales Beauty Advisor - MAC, Beverly Center - Part Time

$35,942 - $48,048/Yr

Macy's - Los Angeles, CA

Part-time - Entry Level

Los Angeles, CA

General Merchandise Retailers

About the position

As a Retail Cosmetics Sales Beauty Advisor at Macy's, your primary role is to support customers' beauty needs and drive sales through expert product knowledge and personalized consultations. You will build strong client relationships, provide makeup applications, and leverage innovative selling techniques to meet sales goals. This position requires a passion for beauty and a commitment to delivering exceptional customer service in a dynamic retail environment.

Responsibilities

• Greet customers in a friendly and helpful manner.
• Use product knowledge to give expert guidance to each customer based on their wants, features, and choices.
• Build a relationship with customers by introducing them to beauty products and finding out their hidden needs.
• Show and teach the use of all beauty products by applying them on the customer.
• Maintain proper display, organization, storage, and restocking of inventory.
• Utilize the clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in the rewards program.
• Participate in pre-selling and sales-boosting events to increase sales and reach personal sales targets.
• Stay current with all training through Macy's educational resources, including attending vendor trainings and virtual trainings as requested.
• Merchandise new arrivals, process damages, testers, and select merchandise to return to vendors.
• Use point of sale technology and applications to help in selling and fulfilling customer orders.
• Follow hygiene standards and asset protection control and compliance procedures.

Requirements

• At least 1 year of customer service or selling experience required.
• Good understanding of beauty products and ability to provide expert guidance to customers.
• Comfortable communicating with customers virtually, via phone, and in person.
• Ability to build relationships with customers and achieve sales goals.
• Self-driven to keep up with beauty product knowledge and trends.
• Proficiency in makeup application and teaching customers how to use beauty products.
• Excellent interpersonal skills and ability to work effectively with colleagues at all levels.

Nice-to-haves

• Previous cosmetic or fragrance sales experience is a plus.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Paid time off