Retail Cosmetics Sales Beauty Advisor, University Town Center - Flex

$35,048 - $48,048/Yr

Macy's - San Diego, CA

Part-time - Entry Level

San Diego, CA

General Merchandise Retailers

About the position

As a Retail Cosmetics Sales Beauty Advisor at Macy's, your primary role is to support customers' beauty needs and drive sales through expert product knowledge and personalized consultations. You will build strong client relationships, educate customers on beauty products, and leverage innovative selling techniques to meet sales goals. This position requires a passion for beauty, excellent communication skills, and the ability to work in a fast-paced environment while providing outstanding customer service.

Responsibilities

• Greet customers in a friendly and helpful manner.
• Use product knowledge to give expert guidance to each customer based on their wants, features, and choices.
• Build a relationship with customers by introducing them to beauty products and finding out their hidden needs.
• Show and teach the use of all beauty products by applying them on the customer.
• Keep proper display, organization, storage and restocking of inventory.
• Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program.
• Join in pre-selling and sales-boosting events to increase sales and reach personal sales targets.
• Stay current with all training through Macy's educational resources, including attending Vendor trainings and virtual trainings as requested.
• Merchandise new arrivals, process damages, testers and select merchandise to return to vendors.
• Use point of sale technology and applications to help in selling and fulfilling of customer orders.
• Follow hygiene standards and asset protection control and compliance procedures.

Requirements

• At least 1 year of customer service or selling experience required.
• Good understanding of beauty products and ability to give expert guidance to customers.
• Comfortable communicating with customers virtually, via phone, and in person.
• Ability to build relationships with customers and achieve sales goals.
• Utilize point of sale technology and applications to help in selling and fulfilling customer orders.
• Self-driven to keep up with Macy's beauty product knowledge and trends.
• Ability to show and teach the use of all beauty products by applying them on the customer.
• Proficiency in vendor line(s) and beauty trends.

Nice-to-haves

• Previous cosmetic or fragrance sales experience a plus.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Paid time off