Retail Cosmetics Sales Counter Manager - Chanel Beaute, Crossgates - Full Time

Macy's - Albany, NY

Full-time - Mid Level

Albany, NY

General Merchandise Retailers

About the position

As a Counter Manager in the Macy's Cosmetics Department, you will oversee all aspects of a cosmetics line, including managing a team of Beauty Advisors. Your role will involve engaging with customers to understand their beauty preferences, providing consultations, and applying makeup and products. You will be responsible for achieving sales targets while fostering a collaborative and inclusive work environment.

Responsibilities

• Inspire teamwork to reach sales goals and enhance the customer experience.
• Create lasting connections with customers passionate about cosmetics, beauty, and fragrance.
• Review and analyze business performance of sales results on various time scales.
• Develop and implement business-driving events to achieve department goals.
• Supervise proper presentation, organization, storing, and replenishment of stock.
• Sell merchandise through effective customer service techniques and professional selling skills.
• Meet and exceed personal and company sales goals.
• Work effectively with vendors to achieve optimal business outcomes.
• Manage vendor events and promotions, including scheduling and execution.
• Maintain compliance with all hygiene standards.

Requirements

• 3 to 5 years of relevant work experience in cosmetics or retail management.
• Demonstrated ability to lead a team effectively, providing guidance and support.
• Proficiency in vendor line(s) and beauty trends.
• Capability to utilize metrics and analyze detailed reporting for action plans.
• Strong written and verbal communication skills.
• Excellent interpersonal skills to work with colleagues at all levels.
• Ability to think creatively and strategically to address business challenges.
• Attention to detail in handling daily tasks and examining reports.

Nice-to-haves

• Experience in a fast-paced retail environment.
• Knowledge of current beauty trends and products.
• Ability to manage multiple tasks simultaneously.

Benefits

• Competitive pay and benefits rooted in principles of equity.
• Performance incentives and annual merit review.
• Merchandise discounts.
• Health and Wellness Benefits across medical, dental, vision, and additional insurance.
• Retirement Savings Plan with 401k match opportunity.
• Employee Assistance Program for mental health counseling and legal/financial advice.
• Resources for continuous learning, career growth, and leadership development.
• Paid Time Off.
• Fully-Funded education benefits covering tuition, books, and fees.
• Colleague Resource Groups (CRGs) and volunteer opportunities.