Retail Cosmetics Sales Counter Manager - Trend Beauty, Dadeland - Full Time

$36,046 - $55,702/Yr

Macy's - Miami, FL

Full-time - Entry Level

Miami, FL

10,001+ employees

General Merchandise Retailers

About the position

As a Counter Manager in the Macy's Cosmetics Department, you will oversee all aspects of a cosmetics line, including coaching a team of Beauty Advisors. Your role will involve engaging with customers to understand their beauty preferences, enhancing creativity through consultations, and achieving sales targets through effective management and customer service.

Responsibilities

• Inspire teamwork to reach sales goals and enhance the customer experience.
• Create lasting connections with customers passionate about cosmetics, beauty, and fragrance.
• Review and analyze business performance of sales results on various time scales.
• Develop and implement business-driving events to achieve department goals.
• Supervise proper presentation, organization, storing, and replenishment of stock.
• Sell merchandise through effective customer service techniques and professional selling skills.
• Meet and exceed personal and company sales goals.
• Collaborate with vendors for optimal business outcomes and manage vendor events and promotions.
• Maintain compliance with all hygiene standards.

Requirements

• Demonstrated ability to lead a team effectively, providing guidance and support.
• Proficiency in vendor line(s) and beauty trends.
• Capability to utilize metrics and analyze detailed reporting for action plans.
• Strong written and verbal communication skills.
• Excellent interpersonal skills to work effectively with colleagues at all levels.
• Ability to think creatively and strategically to address business challenges.
• Careful attention to detail in handling daily tasks and examining reports.
• Partnership with the Prestige and total Beauty team to drive line sales.

Nice-to-haves

• Passion for the beauty industry and outstanding customer care skills.
• Strong organizational skills to manage multiple tasks in a fast-paced environment.
• Flexible availability, including days, evenings, weekends, and holidays.

Benefits

• Competitive pay and benefits rooted in principles of equity.
• Performance incentives and annual merit review.
• Merchandise discounts.
• Health and Wellness Benefits across medical, dental, vision, and additional insurance.
• Retirement Savings Plan with 401k match opportunity.
• Employee Assistance Program (mental health counseling and legal/financial advice).
• Resources for continuous learning, career growth, and leadership development.
• Paid Time Off.
• Fully-Funded education benefits including tuition, books, and fees.