Retail Cosmetics Sales Counter Manager - Trend Beauty, Dadeland - Full Time

Macy's - Miami, FL

Full-time - Entry Level

Miami, FL

General Merchandise Retailers

About the position

As a Counter Manager in the Macy's Cosmetics Department, you will oversee all aspects of a cosmetics line, including coaching a team of Beauty Advisors. Your role involves engaging with customers to understand their beauty preferences, enhancing creativity through consultations, and achieving sales targets through effective management and customer service.

Responsibilities

• Inspire teamwork to reach sales goals and enhance the customer experience.
• Create lasting connections with customers passionate about cosmetics, beauty, and fragrance.
• Review and analyze business performance of sales results on various time scales.
• Develop and implement business-driving events to achieve department goals.
• Supervise proper presentation, organization, storing, and replenishment of stock.
• Sell merchandise through effective customer service techniques to meet personal productivity goals.
• Meet and exceed personal and company sales goals.
• Collaborate with vendors for optimal business outcomes.
• Manage vendor events and promotions, including scheduling and execution.
• Maintain compliance with hygiene standards.

Requirements

• Demonstrated ability to lead a team effectively, providing guidance and support.
• Proficiency in vendor line(s) and beauty trends.
• Capability to utilize metrics and analyze detailed reporting for action plans.
• Strong written and verbal communication skills.
• Excellent interpersonal skills to work effectively with colleagues.
• Ability to think creatively and strategically to address business challenges.
• Attention to detail in handling daily tasks and examining reports.
• Partnership with the Prestige and total Beauty team to drive line sales.

Nice-to-haves

• Passion for the beauty industry and outstanding customer care skills.
• Strong organizational skills to manage multiple tasks in a fast-paced environment.
• Flexible availability, including days, evenings, weekends, and holidays.

Benefits

• Inclusive and fun work environment
• Competitive pay and benefits
• Performance incentives and annual merit review
• Merchandise discounts
• Health and Wellness Benefits
• Retirement Savings Plan with 401k match
• Employee Assistance Program
• Resources for continuous learning and career growth
• Paid Time Off
• Fully-Funded education benefits
• Colleague Resource Groups and volunteer opportunities